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Emails Not Sending
Emails not sending
If confirmation or notification emails don’t arrive, the cause is almost always WordPress email delivery, not the form.
Check these first
- Confirm the email is enabled in Form Settings and the recipient address is correct.
- Check the recipient’s spam folder.
- Verify any conditional email rules aren’t skipping the message for the answers you tested.
The usual fix: SMTP
By default WordPress sends mail through the server’s PHP mailer, which often lands in spam or is blocked. Configuring SMTP for your site resolves this — it’s a standard WordPress requirement independent of Auto Form Builder.
Still stuck? Contact us.
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